1. Introduction
UK HealthLink Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
We are registered with the Information Commissioner's Office (ICO) and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, and address
- Health Information: Medical history, symptoms, prescriptions, and consultation records
- Professional Information: For healthcare providers, we collect GMC registration numbers, qualifications, and CVs
- Usage Data: IP address, browser type, pages visited, and time spent on our platform
- Payment Information: Billing address and payment method details (processed securely by our payment providers)
3. How We Use Your Information
We use your information to:
- Provide and maintain our healthcare services
- Connect patients with healthcare professionals
- Process job applications and recruitment
- Process payments and prevent fraud
- Send service-related communications
- Improve our platform and user experience
- Comply with legal and regulatory obligations
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- 256-bit SSL encryption for all data transmission
- Secure servers with regular security audits
- Access controls and authentication requirements
- Regular staff training on data protection
- Incident response procedures
5. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at support@doctorsa.com.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@doctorsa.com
Address: 123 Harley Street, London W1G 6AQ, United Kingdom
Phone: +44 7853 868273